At Twofold, we are committed to ensuring that your shopping experience is as smooth and convenient as possible, from the moment you place your order to the delivery at your doorstep. Here’s everything you need to know about our shipping methods:
1. Shipping Options
We offer several shipping options to meet your needs:
- Standard Shipping: This is our most economical shipping option. Delivery times typically range from 5 to 7 business days, depending on your location. Standard shipping is available for most products and is a great choice for budget-conscious shoppers.
- Expedited Shipping: For faster delivery, choose our expedited shipping option. Orders usually arrive within 2 to 3 business days. This option is ideal if you need your items quickly.
- Next-Day Shipping: If you need your order urgently, we offer next-day shipping. Orders placed with this option will be delivered by the next business day, provided the order is placed before the cutoff time.
- Free Shipping: We offer free standard shipping on orders over a specified amount. Check our website for details on the minimum purchase required for free shipping and any applicable terms and conditions.
2. Shipping Costs
Shipping costs are calculated based on the size, weight, and destination of your order. The shipping fee will be displayed during the checkout process before you finalize your purchase. For orders eligible for free shipping, the discount will be applied automatically.
3. Order Processing Time
Orders are typically processed within 1 to 2 business days. During peak times or holidays, processing may take slightly longer. Once your order is processed, you will receive a confirmation email with tracking information.
4. Tracking Your Order
After your order has been shipped, you will receive an email containing a tracking number and a link to track your shipment. You can also track your order through your account on our website.
5. Delivery Address
Please ensure that your shipping address is correct at the time of checkout. We are unable to change the delivery address once the order has been processed. If you need to update your address, contact us immediately.
6. Shipping Restrictions
Currently, we offer shipping within the United States. International shipping may be available in the future, so please check our website for updates on shipping options to other countries.
7. Issues with Delivery
If you experience any issues with your delivery, such as missing or damaged items, please contact our customer support team as soon as possible. We will work with you to resolve the issue and ensure your satisfaction.
8. Delivery Times
Delivery times may vary based on your location and the shipping option selected. Weather conditions, holidays, and other factors may also impact delivery times. We strive to provide accurate estimates, but please allow some flexibility.
For any additional questions or concerns about shipping, feel free to reach out to our customer support team at support@twoldllc.net
